Quality Assurance Analyst [Cleveland, OH]

    • Job Tracking ID: 512536-768878
    • Job Location: Cleveland, OH
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: April 21, 2021
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

At Cohen & Company, our purpose is to engage, teach, inspire and improve lives through the power of knowledge and trust. We value great people, teamwork, a competitive spirit and courage, and the ability to adapt and remain optimistic.

Named one of the fastest growing accounting firms in the country, Cohen & Company offers assurance, tax and advisory services to clients throughout the U.S. and worldwide. The firm serves a broad range of clients, from privately held companies and their owners; to public and private funds, advisors and fund service providers within the investment industry; to Fortune 1000 multinational enterprises. Cohen & Company was founded in 1977; has more than 650 associates in Illinois, Ohio, Maryland, Michigan, New York, Pennsylvania and Wisconsin; and has an international presence in the Cayman Islands and Ireland. Learn more at cohencpa.com.

We are excited for the future and our continued growth! Our Technology Services team is seeking a talented individual for the role of Quality Assurance Analyst. This position will reside in our Ohio locations: Cleveland or Akron. There will be some travel to other office locations or for training (< 10%).

The Quality Assurance Analyst will be a member of the Technology Services team building tools to support the firm and our clients. Using an agile framework, the ideal candidate will work closely with teammates within Technology Services as well as other team members from across the Firm to refine existing products and bring new products and services to market. The Quality Assurance Analyst will support the planning, design, and execution of system testing of software and system implementations ranging in complexity from simple to complex. The Quality Assurance Analyst will work collaboratively with the development team and business stakeholders to define, create, and execute manual and automated test plans and scripts based on system requirements, identifying and documenting defects when performing test execution. This individual will participate in agile project ceremonies and will apply proven analytical and problem-solving skills to help ensure maximum ROI is achieved from our technology investments.


  • Design, development, documentation, implementation, and maintenance of test plans, test cases, test scripts, and test or defect reports on multiple systems of varying size.
  • Perform quality tests on new and existing software and solutions; creating, maintaining and executing test plans in accordance with QA standards and procedures. Conducting tests of all types including: integration, environmental, functional, usability, security, performance, load, stress, regression and acceptance, for both internal and external applications.
  • Identify, curate, and create test data to support execution of test scripts and cases that exercise business cases.
  • Review user and business requirements to ensure that requirements are testable.
  • Document and report system defects to the product team.
  • Identify and communicate business risks relative to testing and implementation for evaluation by product teams and management.
  • Use appropriate measures and KPIs to validate and report on software quality.
  • Analyze and summarize defects recorded and reported in post-implementation reviews to aid in continuous improvement efforts.
  • Convey test progress, test results, and other relevant information to management and product team.
  • Create and maintain automated tests.
  • Actively participate in team activities and knowledge sharing, including agile ceremonies like daily stand ups, retrospectives, and planning sessions.
  • Collaborate with the other Quality Assurance Analysts on processes, documentation, and best practices to continuously improve delivery.
  • Maintain up-to-date technical knowledge on Quality Assurance practices and Agile delivery.
  • Actively participate in definition and refinement of broader Technology Services and Cohen & Company processes and activities.

Experience and Skills:

Core Competencies

  • Advanced knowledge and experience of formalized QA methodology; testing trends and tools.
  • Understanding of basic programming concepts, application design, infrastructure, operating systems, networking, system integrations and enterprise systems.
  • Working knowledge of Project and Software Development Life Cycles, with emphasis on Scrum.
  • Strong understanding of the various software testing types used, including manual, automated, performance, usability, regression, security, etc.
  • Experience documenting test cases, scripts and results.
  • Experience with Jira or Azure DevOps.
  • Experience with Selenium or other similar automation tools.
  • Experience with data analysis and SQL a plus.
  • Experience with Postman API testing a plus.
  • Experience in Professional Services organization a strong plus.
  • Teamwork skills essential.

Education and Experience Requirements

  • Bachelor’s Degree
  • 4+ years of IT Quality Assurance Analyst experience
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future


  • Good business judgement when making decisions, with the ability to weigh competing factors and determine pragmatic paths forward in the best interest of the Firm
  • Keen sense of creative thinking, attention to detail and problem solving
  • Self-directed learner, with the ability to pick up new solutions and service offerings on their own
  • Self-motivated with the ability to complete work in a timely manner
  • Organized and experienced at managing multiple priorities and expectation management.
  • A solid understanding of the operations of professional service firms is a strong plus
  • Strong verbal/written communication skills, including communicating work progress and issues
  • Strong Customer Service orientation

Learn more about Cohen & Company at www.cohencpa.com and www.cohencpa.jobs.

We are an equal opportunity employer and value diversity of thought and background to build an inclusive and energized culture and better meet the needs of our clients.

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